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1. How do I call an ambulance if there’s an emergency?

Anyone requiring emergency service should dial 911. The Butler County 911 operator will dispatch the ambulance.

2. Is Cranberry EMS a municipal service like the police department?

CTEMS is Cranberry Township’s designated ambulance service and coordinates closely with the Township’s Public Safety Department. However CTEMS is an independent 501(c)3 nonprofit corporation which is neither funded nor supported by tax monies except for an annual fuel stipend.

3. What are the benefits of being a subscriber to Cranberry EMS?

Subscribers to CTEMS are not billed for balances remaining after insurance reimbursement for any medically necessary transportation. Because of reciprocal arrangements, a subscription to CTEMS entitles the subscriber to the same or similar discounts for medically necessary transportation within a large portion of southern Butler, northern Allegheny, and parts of Beaver County.

4. Can the ambulance take me to the hospital of my choice?

CTEMS will transport patients within a 30 mile radius of Cranberry Township; the hospital choice depends on the nature of your illness or injury.

5. Will my health insurance pay my ambulance expenses?

In most cases, insurance carriers reimburse CTEMS for treating and transporting the patient. There are exceptions, where carriers might only pay a portion of the bill, or deny a claim altogether. In these circumstances, a subscription to CTEMS is beneficial.

6. Are there other services, beyond transportation, that EMS provides?

CTEMS is a Regional Child Safety Seat Fitting Station. It conducts bi-monthly Community CPR classes as well as two Community Paramedicine programs: Safe Landings for the families of newborns and Community Wellness for adult patients who are bedridden or have limited mobility.